The Unoffical Project Manager
It has become more and more common for people to take on project management roles, even if “Project Manager” isn’t in their job title. These people are the “Unofficial Project Managers”. Many of us in technical roles find themselves in this position. The book “Project Management for the Unofficial Project Manager” is targeted at these people and argues that there is no need for formal certification to succeed in this task. Its main take home message is to shift the focus from managing processes to leading people. It argues that most projects fail not because of complexity, but because the fundamentals - like expectation management and strong communication - were overlooked.
The Foundation: Define Success Before You Start
Before writing a single line of code or schedule a first meeting, you need to define what success looks like. The book suggests to write a foundational “Project Scope Statement” for that. It is a short, clear document that gets everyone on the same page and involves identifying stakeholders and understanding their needs. The statement should clearly outline:
- Purpose: Why are we doing this? What value will it create?
- Deliverables: What will we produce?
- Exclusions: What are we explicitly not working on? (This is important to nail down to prevent scope creep)
- Constraints: What is our budget, timeline and quality standard?
- Acceptance Criteria: How will we know we are done and have succeeded?
This document helps to prevent misunderstandings and ensures that you create something that brings value through transparency towards the stakeholders.
The Roadmap: Plan for the Real World
When the scope is defined, we can start on creating a plan how to get there. This plan is a dynamic roadmap, which should also adapt as our knowledge about the problem and project increases. Two powerful tools for planning the work are:
- Work Breakdown Structure (WBS): Instead of listing a lot of tiny tasks, start by breaking down the final deliverables into smaller, more manageable pieces. This also helps to keep the team focused on outcomes, not just activity.
- The Critical Path: Once the tasks are defined, identify the longest sequence of dependent activities. This is the critical path. Any delay on this path will delay the entire project. This helps to tell you where to focus your attention.
A good plan is also proactive about risk. Brainstorm what could go wrong and decide how the risk should be handled - Is it mitigated, accepted, transferred or eliminated? Preventive thinking in the risk areas can prevent major headaches later.
The Journey: Lead with Authority, Not Control
During the project work, it is mostly about people. Especially as an unofficial project manager, you normally don’t have formal authority. One can build informal authority through actions:
- Listen First: Understand your team’s challenges and ideas.
- Set Clear Expectations: Be clear about who is doing what and by when.
- Practice Accountability: Create a consistent rhythm of accountability with brief, regular check-ins. Don’t micromanage! These meetings are for reviewing progress, making commitments and helping to clear obstacles.
- Handle Issues Privately: If a team member is struggling, by listening and addressing it one-on-one with a constructive, supportive approach.
Find the leadership balance between micromanagement (which kills motivation) and being too hands-off (which can create confusion). Trust your team, empower them and be there to clear the path when necessary. Things will undoubtedly change over the course of a project. Embrace change through a formal "Project Change Request". This helps to distinguish between valuable scope discovery and uncontrolled scope creep and ensures that any change adds genuine value.
The Destination: Finish Strong and Celebrate
A formal closing process of a project is essential for success and team morale.
- Confirm Completion: First, confirm that all the work defined in your scope statement is completed and passes the acceptance criteria.
- Document Lessons Learned: Hold a retrospective. What went well? What could be better next time?
- Celebrate This is the most overlooked step. Acknowledge the team’s work and celebrate the accomplishment. This provides closure and builds morale.
Ultimately, leading a project is less about being a master of Jira tasks and more about being a leader who empowers people with clear, simple processes. Focusing on these fundamentals helps you to deliver value and lead your team to success.